Trust

Michael Vu Former Video Game Shopper

A warranty is just a signature.

The shop owner had just taken our PlayStation One and “modified” it, so that it could now play copied games that sold for much cheaper than the original versions. This was the only economical way for my parents to satisfy the insatiable need my brother and I had for video games. We bought 5 games at a time, maybe played two of them for a week. Moved onto the next games soon after.

The shop owner would take an orange sticker (the ones used as price tags) and write in a warranty date in blue pen. If the machine broke before that date, he would fix it free of charge. He signed his signature onto the little space remaining on the sticker. That was enough. A warranty is just an understanding of trust between two people. You don’t need a fancy contract with terms and conditions. You just need to sign your name, and have it mean something.